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When Does an NPS Response Expire and Can Be Dismissed?

One of the biggest benefits of Net Promoter Score® is that it gives you ...

Alex Bitca Oct 26, 2023 6 min read
When Does an NPS Response Expire and Can Be Dismissed?
Is the Net Promoter Score Metric Outdated?

Is the Net Promoter Score Metric Outdated?

Alex Bitca Oct 16, 2023 5 min read
The Anatomy of a Customer: Understanding and Acting on NPS

The Anatomy of a Customer: Understanding and Acting on NPS

Christina Sol Oct 5, 2023 7 min read

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Customer Feedback - A Handy Guide to Understanding Your Audience

Customer Feedback - A Handy Guide to Understanding Your Audience

Greg Raileanu Sep 27, 2023 12 min
Behind the Scenes of Airbnb’s Net Promoter Survey

Behind the Scenes of Airbnb’s Net Promoter Survey

Christina Sol Sep 4, 2023 7 min
Should You Consider The Scores From Mistaken Signups In Your NPS?

Should You Consider The Scores From Mistaken Signups In Your NPS?

Alex Bitca Aug 30, 2023 6 min
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Does Net Promoter Score Work for B2B Companies? You Bet It Does!

Does Net Promoter Score Work for B2B Companies? You Bet It Does!

Alex Bitca Aug 24, 2023 9 min
Do It Yourself Net Promoter Score: Is It Worth It?

Do It Yourself Net Promoter Score: Is It Worth It?

Alex Bitca Jul 20, 2023 9 min
The Benefits of Implementing Net Promoter Score in Small Businesses

The Benefits of Implementing Net Promoter Score in Small Businesses

Alex Bitca Jul 4, 2023 5 min