Integrate Wrangle with Retently

Trigger NPS/CSAT surveys upon ticket resolution to gather feedback on customer support experiences, sync customer data from tickets to Retently for comprehensive customer profiles, and use survey responses to improve workflow processes.

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About Wrangle

Wrangle provides functionality to manage tickets and workflows, allowing users to trigger events related to ticket resolution, workflow completion, and ticket creation.

Wrangle logoRetently

Wrangle to Retently

1

Ticket Completed

Triggers when a Wrangle Ticket has been marked as resolved or closed.
2

Workflow Completed

Triggers when a Wrangle Workflow's steps have been completed.
3

Ticket Started

Triggers when a Wrangle Ticket has been created.
RetentlyWrangle logo

Retently to Wrangle

1

Start a Workflow

Starts a Wrangle Workflow, triggering your Approval and Task List steps in Slack.
2

Start a Ticket

Starts a Wrangle Ticket.

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