Integrate Guru with Retently

Integrate survey responses from Retently into Guru to create a centralized knowledge base of customer feedback, enabling teams to access and act on customer insights efficiently. This can help in improving customer support and tailoring services based on customer satisfaction scores.

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About Guru

Guru is a knowledge management solution that connects teams and improves information access. It allows users to create, organize, and share knowledge efficiently.

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Guru to Retently

1

Announcement Sent

Triggers when a new announcement is sent
2

Card Archived

Triggers when a user archives a Card
3

Card Content Copied

Triggers when a user either copies the content within the Card or clicks on the 'Copy Card content' icon
4

Card Favorited

Triggers when a user favorites a Card
5

Card Unfavorited

Triggers when a user removes a Card from their 'My Favorite Card' list.
6

Card Updated

Triggers when a user makes an edit to a Card.
7

Card Viewed

Triggers when a user views a Card.
8

Collection Trust Score Crosses Threshold

Triggers when a Collection’s Trust Score crosses a specified threshold.
9

New Tag

Triggers when a new Tag is created.
10

User Added to Group

Triggers when a user is added to a Group.
11

New Folder

Triggers when a new Folder is created.
12

Card Comment Created

Triggers when a user comments on a Card.
13

Card Created

Triggers when a new Card is published.
14

Card Link Copied

Triggers when a user clicks on the 'Copy Card link' icon.
15

Card Unverified

Triggers when a Card becomes unverified.
16

Card Verified

Triggers when a user verifies a Card.
17

New Collection

Triggers when a new Collection is created.
18

New Group

Triggers when a new Group is created.
19

Team Card Count Reaches a Milestone

Triggers when a Team’s Card count reaches a milestone.
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Retently to Guru

1

Add User to Group

Adds a user to a Group.
2

Create Card

Creates a new Card.
3

Invite User

Adds a user to your Guru Team.
4

Remove User

Removes a user from your Guru Team.
5

Restore Card

Restores a previously Archived Card.
6

Verify Card

Verifies a Card.
7

Find Archived Card

Finds an Archived Card.
8

Find or Create Card

Finds a Card. If you cannot find the Card, you can create a Card.
9

Add Tag to Card

Adds an existing Tag to a Card.
10

Archive Card

Archives a Card.
11

Create Group

Creates a new Group.
12

Create PDF From a Guru Card ID

Generates a PDF file from a Guru card ID. You must have access to the Guru card in order to generate a PDF.
13

Remove User From Group

Removes a user from a Group.
14

Unverify Card

Unverifies a Card.
15

Find Card

Finds a Card. If you cannot find the Card, you can create a Card.
16

Find Tag

Finds a Tag.

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