Integrate SMS by Zapier with Retently

Automatically send SMS notifications to customers after they submit a survey response to thank them or inform them of any follow-up actions. Use SMS to alert customers when their NPS/CSAT/CES score changes, providing a direct communication channel for engagement.

Start Free Trial
RetentlySMS by Zapier logo

About SMS by Zapier

Send SMS/text messages using a built-in number for various purposes, including reminders and notifications.

SMS by Zapier logoRetently

SMS by Zapier to Retently

We don't have any actions yet for SMS by Zapier, but we're working on it!
RetentlySMS by Zapier logo

Retently to SMS by Zapier

1

Send SMS

Sends an SMS to a number. A successful action means that the SMS has been queued, not delivered.

Related blog posts

How to Turn NPS Feedback Into Reviews, Recommendations and Referrals

Table of ContentsKey TakeawaysAsk Customers to Spread Their Love on Soci...

Alex BitcaAlex BitcaJul 31, 20249 min read
turn nps into reviews

Similar App Families integrations

Integrate AI by Zapier with RetentlyAI by...zapier

Automate the analysis of NPS/CSAT/CES survey responses to generate insights and trigger follow-up actions,...

Learn more
Integrate Bigin by Zoho CRM with RetentlyBigin by...zapier

Integrate to trigger NPS/CSAT surveys after significant sales pipeline events, such as deal closures...

Learn more
Integrate Code by Zapier with RetentlyCode by...zapier

Use custom scripts to analyze survey responses in real-time, trigger specific actions based on...

Learn more
Integrate Delay by Zapier with RetentlyDelay by...zapier

Use Delay by Zapier to schedule NPS/CSAT surveys to be sent a few days...

Learn more
Integrate Digest by Zapier with RetentlyDigest by...zapier

Automatically collect and summarize NPS, CSAT, or CES survey responses over a period and...

Learn more
Integrate Email by Zapier with RetentlyEmail by...zapier

Automatically send personalized follow-up emails to customers after they submit a survey response or...

Learn more
Integrate Formatter by Zapier with RetentlyFormatter by...zapier

Use Formatter by Zapier to format customer names, dates, and other data fields before...

Learn more
Integrate LearnDash with RetentlyLearnDashzapier

Trigger NPS/CSAT surveys after course completion to gather feedback on the learning experience, sync...

Learn more
Integrate LinkedIn Ads with RetentlyLinkedIn Adszapier

Trigger NPS/CSAT surveys after a lead is collected from LinkedIn Ads to gauge initial...

Learn more
Integrate MemberPress with RetentlyMemberPresszapier

Trigger NPS/CSAT surveys after course completions or membership renewals, sync membership data and user...

Learn more
Integrate Microsoft Outlook with RetentlyMicrosoft Outlookzapier

Trigger NPS/CSAT surveys after specific email interactions or calendar events, sync customer contact details...

Learn more
Integrate Microsoft SharePoint with RetentlyMicrosoft SharePointzapier

Trigger NPS/CSAT surveys after significant document updates or project completions, sync customer-related data from...

Learn more
Integrate Paths by Zapier with RetentlyPaths by...zapier

Use conditional logic to trigger different actions based on survey scores, such as sending...

Learn more
Integrate Sub-Zap by Zapier with RetentlySub-Zap by...zapier

Use Sub-Zaps to automate sending NPS/CSAT surveys when a 'New Survey Response' or 'Score...

Learn more
Integrate Webhooks by Zapier with RetentlyWebhooks by...zapier

Automate sending NPS/CSAT surveys when specific events occur in other systems, such as after...

Learn more
Integrate Zapier Tables with RetentlyZapier Tableszapier

Use Zapier Tables to automatically update customer profiles in Retently when changes occur, trigger...

Learn more
Integrate Zoho Campaigns with RetentlyZoho Campaignszapier

Use Retently's survey responses to segment email lists in Zoho Campaigns, triggering personalized campaigns...

Learn more
Integrate Zoho CRM with RetentlyZoho CRMzapier

Integrate to trigger NPS/CSAT surveys after key customer interactions such as sales closures or...

Learn more
Integrate Zoho Desk with RetentlyZoho Deskzapier

Trigger NPS/CSAT surveys after support ticket closure to gather feedback on customer service interactions,...

Learn more

Start your free 7-day trial

Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

CTA Image