Integrate ServiceWorks with Retently

Trigger NPS/CSAT surveys after job completions to gather feedback on service quality, sync customer profiles to ensure accurate survey targeting, and use survey responses to improve service operations.

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About ServiceWorks

ServiceWorks offers tools for managing customer information and jobs. It provides functionality to create customers and monitor events such as job completions and text message receptions.

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ServiceWorks to Retently

1

Edit Customer

Triggers when a customer is edited.
2

New Customer

Triggers when a new customer is created.
3

New Job

Triggers when a new job is created.
4

Job Completed

Triggers when a job is completed.
5

New Text Message Received

Triggers when a new text message is received from a customer.
6

Trip Completed

Triggers when a trip is completed.
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Retently to ServiceWorks

1

Create Customer

Creates a customer.

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