Integrate Referral Factory with Retently

Trigger NPS/CSAT surveys after a referral conversion to assess customer satisfaction with the referral process, sync customer data from referrals to Retently for comprehensive profile management, and use feedback scores to optimize referral strategies.

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About Referral Factory

Allows users to build and manage referral programs, tracking new users and conversions through unique referral links and codes.

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Referral Factory to Retently

1

New User

Triggers when a new user has been referred to your campaign.
2

Qualify User With Coupon

Triggers when a referred user successfully converts using their coupons.
3

Reward Issued

Triggers when rewards are issued via Zapier.
4

Qualify User With Code

Triggers when a referred user successfully converts using their code.
5

Qualify User With Email

Triggers when a referred user successfully converts using their email.
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Retently to Referral Factory

1

Add New User

Automatically adds new users to your referral campaign and sends their unique referral link back.

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