Integrate Vortex with Retently

Trigger NPS/CSAT surveys after significant customer interactions such as deal closures or support activities, sync customer profiles and contact information between Vortex and Retently, and utilize feedback scores to prioritize customer follow-ups and tailor sales approaches.

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About Vortex

Vortex is a platform for managing contacts, tasks, deals, notes, and automations in a sales and CRM environment. It allows users to create, delete, and update various data points related to their support activities.

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Vortex to Retently

1

New Contact

Triggers when a new contact is created.
2

Delete Contact

Triggers when a support contact is deleted.
3

Delete Task

Triggers when a new support task is deleted.
4

Move Deal

Triggers when a support deal is moved.
5

New Note

Triggers when a new support note is created.
6

Send Material

Triggers when a new support material is sent.
7

Update Note

Triggers when a support note is updated.
8

Watch Material

Triggers when a support material is watched.
9

Assigned Automation

Triggers when a new support automation is assigned.
10

Delete Note

Triggers when a support note is deleted.
11

Lead Source

Triggers when a contact is added from a lead source such as schedule and lead form.
12

New Deal

Triggers when a new support deal is created.
13

New Task

Triggers when a new support task is created.
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Retently to Vortex

1

Add Note

Adds a note to a contact.
2

Assign Automation

Assigns automation to a contact.
3

Send Image

Sends an image to a prospect.
4

Update Contact

Updates a contact in the Vortex account.
5

Update Contact

Updates a support contact.
6

Update Task

Updates a support task.
7

Add Contact

Creates a contact in the system.
8

Add Tag

Adds a new label to a contact in Vortex.
9

Create Followup

Creates a follow up to a contact in Vortex.
10

Send Video

Sends a video to a prospect.

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