Integrate Paythen with Retently

Trigger NPS/CSAT surveys after subscription sign-ups or payment plan changes, sync customer payment and subscription data to maintain up-to-date profiles in Retently, and use feedback scores to improve payment processing and customer service strategies.

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About Paythen

Paythen provides payment processing capabilities for managing subscriptions and payment plans. It enables users to create customer accounts and facilitates sending payment links.

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Paythen to Retently

1

Failed Payment

Triggers when a payment attempt fails for a payment plan or subscription.
2

Plan Cancelled

Triggers when a customer's Paythen payment plan or subscription is cancelled (either by the customer, or an account admin).
3

Successful Payment

Triggers when there is a successful payment in your Paythen account. Includes upfront or ongoing payments, for all plan types.
4

New Customer

Triggers when a new customer is created in your Paythen account.
5

Plan Completed

Triggers when a customer completes a Paythen payment plan.
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Retently to Paythen

1

Send Payment Plan Link via Email

Sends your customer an email from Paythen with their unique Paythen payment plan link based on values you pass in the trigger app.

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