Integrate Mews with Retently

Trigger NPS/CSAT surveys after guest check-out or reservation changes, sync guest profiles and preferences, and use feedback scores to enhance guest experience and operational strategies.

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About Mews

Mews is a hospitality cloud platform that allows hoteliers to manage their operations, including reservations, customer profiles, and accounting items.

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Mews to Retently

1

New Accounting Item

Triggers when there is a new Accounting Item.
2

New Company Event

Triggers when a new company is added.
3

New Reservation Event

Triggers when the reservation event occurs such as a new booking, check in or check out.
4

New Closed Bill

Triggers when there is a new closed bill.
5

New Customer Event

Triggers when the customer event occurs, such as when a new customer is added or updated.
6

New Space Block Event

Triggers when space is out of order or a house use space block occurs.
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Retently to Mews

1

Add Customer File

Attaches the specified file to the customer profile.
2

Add Reservation Companion

Adds a customer as a companion to the reservation if space allows.
3

Create Availability Block

Creates an availability block and updates availability and rate price.
4

Create New Task

Creates a new task.
5

Create Order

Creates a new order with specified products and/or items under a specific additional service.
6

Update Customer

Updates a customer.
7

Search Bill by Id

Finds an existing bill in Mews by unique identifier.
8

Search for Current Rate Prices

Finds the price of a rate for the defined interval in Mews.
9

Search for a Reservation by Reservation Id

Finds an existing reservation in Mews by Reservation Id.
10

Create Reservation

Creates a reservation.
11

Add Reservation Product

Adds a new product order of the specified product to the reservation.
12

Create Company

Creates a Company.
13

Create Customer

Creates a customer.
14

Update Company

Updates a company.
15

Update Reservation Interval

Updates the reservation interval (start, end, or both).
16

Search Customer by Email, Id or Name

Finds an existing customer in Mews.
17

Search for a Reservation by Customer Id

Finds an existing reservation in Mews by Customer Id.

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