Integrate Jira Software Server with Retently

Trigger NPS/CSAT surveys after resolving support tickets or completing feature requests, sync customer feedback with issue tracking to prioritize development tasks, and use survey responses to improve product development and customer support strategies.

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About Jira Software Server

Jira is a tool for bug and issue tracking that helps developers manage product development. This integration connects to self-hosted instances of Jira.

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Jira Software Server to Retently

1

New Issue

Triggers when you add an issue to a project of your selection.
2

New Issue Type

Triggers when you add a new issue type.
3

New Project

Triggers when a project is added.
4

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL.
5

New Priority

Triggers when you add a new priority.
6

Updated Issue

Triggers when an issue is updated.
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Retently to Jira Software Server

1

Add Watcher to Issue

Adds a user to the issue's watcher list.
2

Create Issue

Creates a new issue, selecting your own project and issue type.
3

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.
4

Find User

Finds a user by name.
5

Attach File to Issue

Attaches a file to an existing (or newly created) Jira issue.
6

Update Issue

Updates an existing issue.
7

Find Issue

Searches for an issue, either using the issue's key or its summary.

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