Integrate i-Reserve with Retently

Trigger automated NPS/CSAT surveys after booking confirmations or status changes, sync customer booking details and contact information, use feedback scores to improve booking processes and customer service strategies.

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About i-Reserve

i-Reserve is a booking management application that allows users to create, update, and monitor customer bookings. It facilitates customer registration and tracks status changes in bookings.

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i-Reserve to Retently

1

New Booking

Triggers when a new booking is created.
2

Statuschange Booking

Triggers when a booking changes status.
3

Updated Customer

Triggers when a customer is updated.
4

New Customer

Triggers when a new customer is registered or created.
5

Updated Booking

Triggers when a booking is updated. Only core fields.
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Retently to i-Reserve

1

Create or Update Customer

Creates or updates a customer.
2

Create Booking

Creates a booking.
3

Update Booking

Updates a booking. It is highly recommended to use the external_id for identifying the correct booking.

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