Integrate CINC with Retently
Sync customer profiles between CINC and Retently to ensure up-to-date contact information and preferences, trigger NPS/CSAT surveys after significant lead interactions or updates, and use survey responses to enhance lead management strategies.
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About CINC
CINC is a CRM platform that facilitates lead management, including features for assigning agents, updating lead details, and tracking new inquiries.

CINC to Retently
Agent Assigned
Triggers when an agent is assigned.Agent Auto Reassign Completed
Triggers when auto reassign on a lead has completed for any reason.New Inquiry
Triggers when new inquiry was requested.Note Applied
Triggers when a note is applied.Trashed Lead
Triggers when a lead is trashed.Agent Auto Reassigned
Triggers when an agent is assigned via auto reassign.Label Applied
Triggers when a label is applied.New Lead
Triggers when a new lead is added.Pipeline Stage Changed
Triggers when a pipeline stage is applied.Lead Details Updated
Triggers when a lead's information is updated.
Retently to CINC
Create Lead
Creates a new lead.Add Saved Search
Creates a saved search in CINC based on lead search data.Trash Lead
Trashes a lead in the CINC CRM.Add Note
Adds a note to a lead in the CINC CRM.Update Lead
Updates existing lead in the CINC CRM.Verify Lead
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Greg Raileanu