Integrate BookingKoala with Retently

Trigger NPS/CSAT surveys after service bookings or interactions, sync customer profiles and booking history with Retently, and use feedback scores to enhance service quality and customer satisfaction strategies.

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About BookingKoala

BookingKoala is a booking platform designed for service-oriented businesses, allowing them to manage bookings and customer interactions efficiently.

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BookingKoala to Retently

1

Booking Card Hold

Triggered when booking's card is put on hold.
2

Booking Charge Declined

Triggered when booking charge is declined.
3

Booking Cancelled

Triggered when booking is cancelled.
4

Customer Updated

Triggers when a customer is updated (does not trigger on Notes, Addresses, or Billing Info).
5

Charge Invoice

Triggered when invoice is partially paid or fully paid.
6

New Customer

Triggered when a customer is created.
7

New Quote

Triggered when a quote is created.
8

Provider Deleted

Triggered when a provider is deleted.
9

Provider Updated

Triggered when a provider profile is updated.
10

Update Invoice

Triggered when invoice is updated.
11

Booking Charged

Triggered when booking is charged.
12

Booking Completed

Triggers when a booking is completed.
13

New Invoice

Triggered when invoice is created.
14

Booking Deleted

Triggered when booking is deleted.
15

New Booking

Triggered when a booking is created.
16

New Provider

Triggered when a provider is created.
17

New Rating

Triggered when a customer rates your service.
18

Provider Payout

Triggered when provider payments are paid.
19

Booking Updated

Triggered when a booking is updated.
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Retently to BookingKoala

We don't have any triggers yet for BookingKoala, but we're working on it!

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