Integrate Anthill with Retently

Trigger NPS/CSAT surveys after sales or issue resolution, sync customer profiles and interaction history with Retently, and use feedback scores to enhance account management and sales strategies.

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About Anthill

Anthill offers functionalities for account management, issue tracking, and sales processing. It allows users to create, update, and manage enquiries, leads, and sales efficiently.

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Anthill to Retently

1

New or Updated Account

Triggers when an account is added or updated.
2

New or Updated Issue

Triggers when an issue is added or updated.
3

New or Updated Purchase Order

Triggers when a purchase order is added or updated.
4

New or Updated Enquiry

Triggers when an enquiry is added or updated.
5

New or Updated Lead

Triggers when a lead is added or updated.
6

New or Updated Sale

Triggers when a sale is added or updated.
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Retently to Anthill

1

Create/Update Account

Creates a new account or updates an existing account.
2

Create Enquiry

Creates a new enquiry in Anthill.
3

Create Issue

Creates a new issue in Anthill.
4

Create Lead

Creates a new lead in Anthill.
5

Create Sale

Creates a new sale in Anthill.
6

Upload Document

Uploads a document to Anthill.
7

Update an Account Consent

Updates the consent options for an account.
8

Edit Enquiry Details

Updates the fields on an associated enquiry.
9

Edit Lead Details

Updates the fields on an associated lead.
10

Convert Lead to Sale

Converts a lead to a new sale.
11

Find Issue

Find issues by external reference.
12

Find Sale

Find sales by external reference.
13

Find Single Account

Finds a single account by search term.
14

New Customer Update

Adds an update to an existing customer.
15

New Enquiry Update

Adds an update to an existing enquiry.
16

New Issue Update

Adds an update to an existing issue.
17

New Lead Update

Adds an update to an existing lead.
18

New Sale Update

Adds an update to an existing sale.
19

Upload Attachment

Uploads an attachment to an Anthill customer.
20

Edit Customer Details

Updates the fields on an associated customer.
21

Edit Issue Details

Updates the fields on an associated issue.
22

Edit Sale Details

Updates the fields on an associated sale.
23

Find Enquiry

Find enquiries by external reference.
24

Find Lead

Find lead by external reference.
25

Find First Account

Finds the first account by search term.

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