Integrate VBO Tickets with Retently

Trigger automated NPS/CSAT surveys after event ticket purchases or refunds, sync customer profiles and transaction history with Retently, and use feedback scores to improve event management and customer service strategies.

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About VBO Tickets

Manages events by allowing the creation, updating, and processing of accounts and orders, including donation sales and refunds.

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VBO Tickets to Retently

1

Account Created

Triggers when a new account is created.
2

Account Updated

Triggers when an account is updated.
3

Order Refund

Triggers when an order is refunded.
4

Account Deleted

Triggers when an account is deleted.
5

Donation Sale

Triggers when a new order with a donation is created.
6

Order Sale

Triggers when a new order is created.
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Retently to VBO Tickets

1

Create Account

Creates a new account.
2

Get Account

Finds an existing account.
3

Update Account

Updates an existing account.

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