Integrate Shop-Ware with Retently

Trigger automated NPS/CSAT surveys after repair orders are completed, sync customer contact details and vehicle information, use feedback scores to improve service quality and customer satisfaction.

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RetentlyShop-Ware logo

About Shop-Ware

Shop-Ware is a platform for managing automotive repair shops. It allows users to create, update, and manage appointments, customers, vehicles, and repair orders.

Shop-Ware logoRetently

Shop-Ware to Retently

1

Appointment Created

Triggers when a new appointment is created.
2

Customer Created

Triggers when a new customer is created.
3

Customer Updated

Triggers when an existing customer is updated.
4

Repair Order Updated

Triggers when an existing Repair Order is updated.
5

Vehicle Updated

Triggers when an existing vehicle is updated.
6

Appointment Updated

Triggers when an existing appointment is updated.
7

Deleted Customer

Triggers when an existing customer is deleted.
8

Repair Order Created

Triggers when a Repair Order is created.
9

Vehicle Created

Triggers when a new vehicle is created.
RetentlyShop-Ware logo

Retently to Shop-Ware

1

Create a Customer

Creates a customer within the Shop-Ware platform.
2

Create a Repair Order

Creates a Repair Order within the Shop-Ware platform.
3

Update an Appointment

Updates an Appointment within the Shop-Ware platform.
4

Update a Repair Order

Updates a Repair Order within the Shop-Ware platform.
5

Find an Appointment

Finds an Appointment within the Shop-Ware platform.
6

Find a Payment

Finds a Payment within the Shop-Ware platform.
7

Find a Vehicle

Finds a Vehicle within the Shop-Ware platform.
8

Create an Appointment

Creates an Appointment within the Shop-Ware platform.
9

Create a Payment

Creates a Payment within the Shop-Ware platform.
10

Create a Vehicle

Creates a Vehicle within the Shop-Ware platform.
11

Update a Customer

Updates a Customer within the Shop-Ware platform.
12

Update a Vehicle

Updates a Vehicle within the Shop-Ware platform.
13

Find a Customer

Finds a Customer within the Shop-Ware platform.
14

Find a Repair Order

Finds a Repair Order within the Shop-Ware platform.

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