Integrate ScanPay with Retently

Trigger NPS/CSAT surveys after invoice payments or refunds, sync customer profiles between ScanPay and Retently to ensure accurate feedback targeting, and use survey responses to improve payment processing services.

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About ScanPay

ScanPay is a payment processing service that enables the creation and management of invoices, customers, and catalog items. It allows users to handle payments, refunds, and service charges within the platform.

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ScanPay to Retently

1

New Customer

Triggers when a new customer is created.
2

New Invoice

Triggers when there is a new invoice.
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Retently to ScanPay

1

Create or Update a Catalog Category

Creates or updates a catalog category.
2

Create or Update Catalog Tax

Creates or updates a Tax in the catalog.
3

Create Invoice - With Catalog Item

Creates an invoice using the catalog as a line item.
4

Create or Update Service Charge

Creates or updates a service charge.
5

Record Payment

Records a payment in ScanPay.
6

Update Invoice - Without Catalog Item

Updates an invoice in the system.
7

Find Catalog Category

Finds a catalog category.
8

Find Catalog Service Charge

Finds a catalog service charge.
9

Find Customers

Finds one or more customers using a search by name, phone number, or email.
10

Find Payments

Finds one or more payments.
11

Create or Update Catalog Item

Creates a catalog item.
12

Create Customer

Creates a new customer.
13

Create Invoice - Without Catalog Item

Creates an invoice without using the catalog item.
14

Create Refund

Creates a refund for a paid invoice.
15

Update Invoice - With Catalog Item

Updates an invoice in the system.
16

Find Invoices

Finds one or more invoices using optional parameters.
17

Find Catalog Item

Finds a catalog item.
18

Find Catalog Tax

Finds a tax in the catalog.
19

Find Members

Finds one or more team members using optional query parameters.

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