Integrate RunSignup with Retently

Trigger NPS/CSAT surveys after race events to gather participant feedback, sync participant registration data with Retently to maintain updated customer profiles, and use feedback scores to improve event management and participant experience.

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About RunSignup

RunSignup provides tools for managing race events, including participant registrations and donation tracking.

RunSignup logoRetently

RunSignup to Retently

1

New Donation

Triggers when a new donation is created for a selected race.
2

New Registration Add-On

Triggers when an add-on is associated with a new participant registration for a specified race.
3

New Participant Registration

Triggers when a new registration is created for a selected race.
4

Removed Participant Registration

Triggers when an existing participant registration is removed from a specified race.
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Retently to RunSignup

1

Get Participant Counts for a Race (Single Event Only)

Gets a count of all participants for a single race event.
2

Get Participant Counts for a Race (All Events)

Gets a count of all participants for all events of a race.

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