Integrate Pomelo Pay with Retently

Trigger NPS/CSAT surveys after payment transactions or order completions, sync customer transaction history and contact details with Retently, and use feedback scores to improve payment processing services and customer support strategies.

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About Pomelo Pay

Pomelo Pay provides payment processing services for businesses, enabling online transactions and management of orders, products, and taxes.

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Pomelo Pay to Retently

1

New Shop

Triggers when a new shop is created for your company.
2

New Order Field

Triggers when a new order field is created for your shop.
3

New Category

Triggers when a new category is created for your shop.
4

New Transaction

Triggers when a new transaction is created for your account.
5

New Custom Fee

Triggers when a new custom fee is created for your shop.
6

New Product

Triggers when a new product is created for your shop.
7

New Tax

Triggers when a new tax configuration is created for your shop.
8

Transaction Status Change

Triggers when a transaction is created or updated to any state such as INITIATED, QR_CODE_GENERATED, CONFIRMED, CANCELLED, FAILED, REFUND_REQUESTED or CANCELLED.
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Retently to Pomelo Pay

1

Create Category

Creates a category for your shop.
2

Create Product

Creates a product.
3

Create Tax

Creates a tax for a shop that you can use to apply to products.
4

Mark a Product Out of Stock

Marks a product as out of stock so it can no longer be sold.
5

Send Payment Link to Customer Email

Sends a payment link to the customer's email address.
6

Apply Tax to All Products of a Shop

Applies one or many specified taxes to all products in a specified shop.
7

Update a Product by SKU Reference

Finds and updates a product by SKU or reference.
8

Find or Create Tax

Finds a tax to apply on products.
9

Search Products

Searches for products in a shop.
10

Find or Create Category

Searches for a given category by name.
11

Find or Create Product

Finds a product to update or creates it when it cannot be found.
12

Create Order With Products

Creates an order by specifying a list of products and their quantity.
13

Create Multiple Products

Creates up to 50 products simultaneously by using this bulk import action.
14

Create Transaction

Creates a new transaction which you can share to your customer or redirect to for payment.
15

Upload Product Image

Uploads an image to an existing product.
16

Send Payment Link SMS to Customer Phone Number

Sends a payment link to your customer using SMS.
17

Update Product

Updates a product.
18

Find or Create a Category

Searches for a given category by name.
19

Search Shops

Searches the list of shops for your merchant account.
20

Find or Create a Product

Finds a product to update or creates it when it cannot be found.
21

Find Or Create Tax

Finds a tax to apply on products.

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