Integrate Paystack with Retently

Trigger NPS/CSAT surveys after payment transactions or subscription renewals, sync customer payment profiles with Retently to maintain updated customer data, and utilize feedback scores to improve payment processes and customer support strategies.

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About Paystack

Paystack is a payment gateway that helps merchants in Africa accept both one-time and recurring payments online securely.

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Paystack to Retently

1

Abandoned Transaction

Triggers when a transaction is abandoned.
2

New Customer

Triggers when a new customer is created.
3

New Invoice

Triggers when an invoice is created or paid.
4

New Payment Page Transaction

Triggers when there's a new successful or failed transaction from a Payment Page.
5

Subscription Renewal

Triggers when there's a new successful or failed subscription renewal.
6

New Transaction

Triggers when there's a new successful or failed transaction.
7

Cancelled Subscription

Triggers when an existing subscription is cancelled.
8

New Chargeback

Triggers when a chargeback is logged against your account and awaiting your feedback.
9

New Order

Triggers when a new order is made on your account.
10

New Refund

Triggers when a refund happens on your account.
11

New Subscription

Triggers when there's a newly created or cancelled subscription.
12

New Transfer

Triggers when a new transfer is queued, or an existing transfer resolves successfully or fails.
RetentlyPaystack logo

Retently to Paystack

1

Add Product

Adds a product.
2

Cancel Subscription

Cancels an existing subscription.
3

Create Refund

Refunds a transaction.
4

Create Virtual Terminal

Creates a new virtual terminal.
5

Push Invoice to Terminal

Sends an invoice from your application to the Paystack Terminal for processing.
6

Send Simple Invoice

Sends a payment request to your customers.
7

Update Order

Updates the status of an order.
8

Find Customer

Finds a customer record using their email address.
9

Find Transaction

Finds a transaction record using the reference.
10

Get Customer Totals

Gets a customer's total spend on your Paystack business.
11

Add Phone Number to Virtual Terminal

Adds phone number to a virtual terminal to receive WhatsApp notifications.
12

Initiate a Direct Debit Request

Creates a direct debit link for a customer to authorise their bank account for recurring charges.
13

Create Subscription

Creates a new subscription.
14

Initialize Transaction

Generates a Paystack checkout link.
15

Remove Phone Number From Virtual Terminal

Removes phone number from the virtual terminal.
16

Share Link for Updating Subscription Card

Sends a request to the customer to update the card on their subscription.
17

Check Terminal Status

Checks the availability of a Terminal before sending an event to it.
18

Find Order

Finds an order record using the Order ID.
19

Find Transfer

Finds a transfer record using the transfer code.
20

Resolve Account Number

Retrieves the full name tied to a Nigerian account number.

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