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Integrate Freshsales with Retently NPS

Sync NPS scores with Freshsales and trigger NPS surveys from Freshsales with Retently NPS. With Retently NPS & Freshsales Integration, you can: send an NPS survey or add contact in Retently when a new lead is created or creates a new lead when an NPS score is received.

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About Freshsales

Freshsales is a full-fledged CRM software made for high-velocity sales teams ✓ lead management ✓ pipeline management ✓ lead tracking ✓ Lead Scoring and more

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Freshsales to Retently NPS

1

New Lead

Send an NPS survey or add contact in Retently when a new lead is created.
2

New Contact

Send an NPS survey or add contact in Retently when a new contact is created.
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Retently NPS to Freshsales

1

Create Lead

Creates a new lead when an NPS score is received.
2

Add Note to Contact

Adds a note to a contact when an NPS score is received.
3

Update Lead

Updates an existing lead when an NPS score is received.
4

Add Note to Lead

Adds a note to a lead when an NPS score is received.
5

Create Contact

Creates a new contact when an NPS score is received.
6

Update Contact

Updates an existing contact when an NPS score is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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