Integrate Copperx with Retently

Trigger NPS/CSAT surveys after subscription renewals or payment events, sync customer subscription details and payment history with Retently, and use feedback scores to enhance customer retention strategies.

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About Copperx

Copperx provides payment processing capabilities, allowing users to manage customer subscriptions, invoices, and checkout sessions.

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Copperx to Retently

1

Checkout Session Canceled

Triggers when checkout session is canceled.
2

Customer Subscription Deleted

Triggers when successful customer subscription is canceled.
3

Customer Subscription Started

Triggers when successful customer subscription is started.
4

Invoice Finalized

Triggers when invoice gets created.
5

Invoice Paid

Triggers when invoice gets paid.
6

Withdrawal Address Deleted

Triggers when withdrawal address is removed.
7

Checkout Session Completed

Triggers when successful checkout session payment is available.
8

Customer Subscription Past Due

Triggers when customer subscription status updated to past due upon a failed payment for renewal.
9

Customer Subscription Unpaid

Triggers when customer subscription status updated to unpaid due to unable to charge the customer's payment method after all retries.
10

Invoice Marked as Paid

Triggers when invoice marked as paid.
11

Withdrawal Address Created

Triggers when new withdrawal address is added.
12

Withdrawal Address Updated

Triggers when withdrawal address is updated or default address changed.
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Retently to Copperx

1

Create Checkout Session

Creates a checkout session.
2

Create Invoice

Creates an invoice.
3

Finalize & Send Invoice

Finalizes invoice and sends email to customer.
4

Update Customer

Updates customer details.
5

Create Customer

Creates a customer.
6

Create a Product

Creates a product.
7

Mark Invoice as Paid

Marks open or uncollectible invoice as paid.
8

Void an Invoice

Makes open or uncollectible invoice void.

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