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Platform
Smart Surveys
Schedule personalized surveys at key moments from purchase completion to support interactions.
Omnichannel Reach
Connect with customers via email, SMS, and in-app surveys to maximize response rates.
CX Analytics
Spot trends and uncover insights with powerful dashboards and custom reports.
Flexible Workflows
Automate feedback routing and responses based on customer sentiment and feedback type.
Journey Mapping
Track satisfaction across every touchpoint from purchase to support and beyond.
Feedback Loop
Turn customer insights into actions by automating follow-ups and team notifications.
Easy Integration
Connect seamlessly with your tech stack including Shopify, Gorgias and Slack.
Real-Time Insights
Monitor customer sentiment and identify issues the moment they arise.
Collect & Act on Customer Feedback
Turn customer feedback into winning decisions across your entire customer journey.
Smart Surveys
Schedule personalized surveys at key moments from purchase completion to support interactions.
Omnichannel Reach
Connect with customers via email, SMS, and in-app surveys to maximize response rates.
CX Analytics
Spot trends and uncover insights with powerful dashboards and custom reports.
Flexible Workflows
Automate feedback routing and responses based on customer sentiment and feedback type.
Journey Mapping
Track satisfaction across every touchpoint from purchase to support and beyond.
Feedback Loop
Turn customer insights into actions by automating follow-ups and team notifications.
Easy Integration
Connect seamlessly with your tech stack including Shopify, Gorgias and Slack.
Real-Time Insights
Monitor customer sentiment and identify issues the moment they arise.
Customers
PSD tracks customer satisfaction at every stage of the customer journey
PSD Underwear was founded in 2007 by Curt and Ryan Flaitz with the mission of creating comfortable and stylish underwear for men a...
Read the PSD story
Epic Gardening Achieved an Unmatched NPS Score of 88 Through Community Building
Epic Gardening began as a personal journey of plant growing and quickly transformed into a resource trusted by millions for its practical a...
Read the Epic Gardening story
JRB prioritizes CX, building lasting relationships that drive customer LTV
Jones Road Beauty was founded in 2020 by world-renowned makeup artist and serial entrepreneur Bobbi Brown on the philosoph...
Read the JRB story
Lessons from power users
Get inspired by companies transforming their Customer Experience
PSD tracks customer satisfaction at every stage of the customer journey
PSD Underwear was founded in 2007 by Curt and Ryan Flaitz with the mission of creating comfortable and stylish underwear for men a...
Read the PSD story
Epic Gardening Achieved an Unmatched NPS Score of 88 Through Community Building
Epic Gardening began as a personal journey of plant growing and quickly transformed into a resource trusted by millions for its practical a...
Read the Epic Gardening story
JRB prioritizes CX, building lasting relationships that drive customer LTV
Jones Road Beauty was founded in 2020 by world-renowned makeup artist and serial entrepreneur Bobbi Brown on the philosoph...
Read the JRB story