Integrate Track-POD with Retently

Trigger NPS/CSAT surveys after delivery confirmations to gather feedback on delivery experiences, sync customer delivery data with Retently to maintain updated profiles, and use feedback scores to enhance delivery performance and customer satisfaction.

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About Track-POD

Track-POD is a delivery software that features electronic proof of delivery and performance monitoring for efficient delivery confirmation and route planning.

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Track-POD to Retently

1

Order Created

Triggers when an order is created.
2

Order Partially Collected & Delivered

Triggers when an order is collected & delivered in part.
3

Order Updated

Triggers when order details are updated.
4

Order Notification en Route Sent

Triggers when notification from previous stop is sent.
5

Order Collected & Delivered

Triggers when an order is marked collected & delivered by a driver.
6

Order Not Collected & Not Delivered

Triggers when an order is not collected & not delivered.
7

Order Status Updated

Triggers when the status of an order is updated.
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Retently to Track-POD

1

Delete Order

Deletes an order until it is arrived.
2

Find an Order by External Id

Search for order by external id.
3

Find an Order by Number

Search for order by number.
4

Create Order

Creates a new order.
5

Update Order

Updates an existing order.
6

Find an Order by Id

Search for order by id.
7

Find a Route by Code

Search for route by code.

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