Integrate Microsoft Teams with Retently

Receive new customer feedback and NPS, CSAT scores into Microsoft Teams channels

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Microsoft Teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Microsoft Teams logo

Microsoft Teams to Retently NPS

1

New Channel

Triggers when a new channel is created within a team.
2

New Message Posted to Channel

Triggers when a new message is posted within a channel.
Microsoft Teams logo

Retently NPS to Microsoft Teams

1

Create Channel

Creates a new channel within a team.
2

Send Channel Message

Sends a new message within a channel.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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