Integrate fitbox with Retently
Trigger NPS/CSAT surveys after gym session bookings or subscription modifications, sync customer profiles to keep feedback data updated, and use survey responses to improve gym services and customer satisfaction.
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About fitbox
Fitbox is a gym management software that allows users to book sessions, register users, and manage subscriptions. Features include user status updates and profile modifications.
fitbox to Retently
Class Session Booked
Triggers when a user books a session.User First Session Booked
Triggers when a new user in your gym books their first session.User Status Changed
Triggers when the user's status changes at your gym, e.g., moved from pending to active or active to archived.Class Session Cancelled
Triggers when a user or admin cancels a booking for a class session in your gym.User Profile Changed
Triggers when a user or staff member updates a user profile, e.g., user updates weight in fitbox.User Subscription Changed
Triggers when a subscription is added or changes, e.g., active to cancelled.
Retently to fitbox
Register User
Creates a user as a prospect in fitbox.Get User
Retrieves a fitbox user by ID or email address.Update User
Updates user profile properties in fitbox.Get Users Next Session
Finds the user's next session or booking.Related blog posts
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