Integrate Keeping with Retently

Automatically trigger NPS/CSAT surveys after a support ticket is resolved to gather feedback on the support experience, and update customer profiles in Retently with support interaction data for better customer insights.

Start Free Trial
RetentlyKeeping logo

About Keeping

Monitors customer support tickets and notifications related to agent assignments and customer replies.

Keeping logoRetently

Keeping to Retently

1

Assignment

Triggers when agent is assigned to the ticket.
2

New Customer Reply

Triggers when customer replies to the ticket.
3

New Ticket

Triggers when a new ticket is created.
4

New Agent Reply

Triggers when agent replies to the ticket.
5

New Note

Triggers when a new note is created.
6

Status Changed

Triggers when conversation's status changed.
RetentlyKeeping logo

Retently to Keeping

We don't have any triggers yet for Keeping, but we're working on it!

Related blog posts

19 Great Customer Service Tips To Improve Your Customer Satisfaction

Customer satisfaction has a massive impact on your business’ success. A...

Greg RaileanuGreg RaileanuJan 4, 202419 min read
19 Great Customer Service Tips To Improve Your Customer Satisfaction

Similar Customer Support integrations

Integrate AdEPT AutoText with RetentlyAdEPT AutoTextzapier

Automatically send NPS/CSAT surveys after a support interaction is completed using AdEPT AutoText, and...

Learn more
Integrate Algomo with RetentlyAlgomozapier

Trigger NPS/CSAT surveys after customer support interactions, sync customer support data with Retently to...

Learn more
Integrate Alive5 with RetentlyAlive5zapier

Trigger NPS/CSAT surveys after customer support interactions, sync customer communication history and preferences, and...

Learn more
Integrate Alloy Navigator with RetentlyAlloy Navigatorzapier

Trigger NPS/CSAT surveys after resolving incidents or completing change requests to gather feedback on...

Learn more
Integrate Alloy Navigator Express with RetentlyAlloy Navigator...zapier

Trigger NPS/CSAT surveys after support ticket resolution or change request completion, sync customer profiles...

Learn more
Integrate AnswerConnect with RetentlyAnswerConnectzapier

Trigger NPS/CSAT surveys after customer calls or scheduled appointments to gather feedback on service...

Learn more
Integrate AnswerForce with RetentlyAnswerForcezapier

Trigger NPS/CSAT surveys after customer support interactions or lead capture events, sync customer call...

Learn more
Integrate appreci with Retentlyapprecizapier

Trigger personalized gift sending when a high NPS/CSAT score is received, reinforcing positive customer...

Learn more
Integrate ArtiBot.ai with RetentlyArtiBot.aizapier

Trigger NPS/CSAT surveys after a lead is captured or a support interaction is completed,...

Learn more
Integrate Aunoa with RetentlyAunoazapier

Trigger NPS/CSAT surveys after significant chatbot interactions, sync customer interaction data with Retently, and...

Learn more
Integrate BirdSeed with RetentlyBirdSeedzapier

Trigger NPS/CSAT surveys after customer interactions such as calls or meetings, sync customer contact...

Learn more
Integrate BoldDesk with RetentlyBoldDeskzapier

Trigger NPS/CSAT surveys after support ticket resolution to gather feedback on customer service, sync...

Learn more

Start your free 7-day trial

Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

CTA Image