Integrate Referral Rock with Retently

Trigger NPS/CSAT surveys after a referral is made or a reward is issued, sync customer profiles and referral activity with Retently, and use feedback scores to optimize referral strategies and improve customer experience.

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About Referral Rock

Referral Rock helps businesses design, track, and manage referral programs. It includes functionalities to manage members, rewards, and referrals efficiently.

Referral Rock logoRetently

Referral Rock to Retently

1

New Member

Triggers when a new member signs up.
2

New Reward

Triggers when a new reward is created.
3

Updated Referral

Triggers when a referral is updated.
4

New Referral

Triggers when a new referral is created.
5

Updated Member

Triggers when a member is updated.
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Retently to Referral Rock

1

Add Potential Invite

Adds a new potential invite.
2

Add Referral Action

Creates a new Referral Action to be used for processing new recurring rewards.
3

Unsubscribe Email

Adds email to unsubscribe list.
4

Find Program

Finds a program.
5

Find or Add Referral

Finds or adds a referral.
6

Add Member

Adds a new member to a referral program.
7

Add Referral

Adds a new referral from a member.
8

Update Referral

Updates a referral.
9

Find Member

Finds a member.
10

Find Referral

Finds a referral by Referral ID, Email Address, or External ID.

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