Integrate iconpractice with Retently

Trigger NPS/CSAT surveys after patient appointments to gather feedback on service quality, sync patient contact information and appointment history with Retently, and use survey responses to improve patient care and service offerings.

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About iconpractice

iconpractice is a platform that manages patient appointments and categories. It enables actions related to booking appointments, updating patient information, and managing patient tags.

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iconpractice to Retently

1

On Adding a Patient Tag

Triggers when a new tags is added.
2

On Completing an Online Booking

Triggers when a booking appointment is completed.
3

On Booking an Appointment

Triggers when a new booking appointment is created.
4

On Removing a Patient Tag

Triggers when a new patient tags is removed.
5

On Cancelling an Appointment

Triggers when a booking appointment was cancelled.
6

On Marking a Patient DNA

Triggers when a patient marked as DNA Patient.
7

On Creating a New Patient

Triggers when a new patient is created.
8

On Updating a Patient

Triggers when a patient details was updated.
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Retently to iconpractice

1

Update Patient Category

Updates a patient's category in iconpractice.

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