Integrate NextAgency with Retently

Trigger NPS/CSAT surveys after case resolutions or ticket closures, sync customer profiles and interaction history with Retently, and use survey feedback to improve service processes and customer satisfaction strategies.

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About NextAgency

NextAgency provides tools for case management, lead generation, ticketing, and task management. It integrates various form entries, allowing efficient data handling from multiple sources.

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NextAgency to Retently

1

Create Case

Triggers when a new case is created.
2

Create Ticket

Triggers when a new ticket is created.
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Retently to NextAgency

1

Create Lead

Creates a lead in NextAgency.
2

Save Form Stack Entry

Saves a form stack entry.
3

Save Type Form Entry

Saves a Type Form entry.
4

Create Task

Creates a task in NextAgency.
5

Save Google Form Entry

Saves a Google Form entry.

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