Integrate Heymarket SMS with Retently

Trigger NPS/CSAT surveys after customer interactions via SMS, use survey responses to tailor communication strategies, and sync customer contact details for personalized messaging.

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About Heymarket SMS

Heymarket SMS enables business texting with customers and employees, allowing teams to manage shared inboxes, templates, and workflows for messaging via major messaging apps in one platform.

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Heymarket SMS to Retently

1

Chat Started

Triggers when a new chat is started (inbound or outbound)
2

Incoming Message

Triggers when a message is received
3

Incoming Phone Call

Triggers when a phone call is received
4

New or Updated Contact

Triggers when a contact is created or updated
5

Contact Unsubscribe

Triggers when a contact unsubscribes themselves via SMS
6

Outgoing Message

Triggers when a message is sent
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Retently to Heymarket SMS

1

Create or Update Contact

Creates or updates a contact
2

Send Template Message

Sends a text message based on a template.
3

Update List

Adds or removes contacts from a list
4

Send Custom Message

Sends a custom text message.

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