Integrate Adversus Dialer with Retently

Trigger NPS/CSAT surveys after outbound calls to gather immediate feedback, update customer profiles in Retently with call outcomes, and use survey responses to refine outreach strategies.

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About Adversus Dialer

A web-based auto dialer solution that allows professionals to streamline outbound outreach by phone and manage contacts, leads, and campaigns effectively.

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Adversus Dialer to Retently

1

New Appointment

Triggers when a new appointment has been booked.
2

Lead Updated

Triggers when a lead is updated/saved in Adversus.
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Retently to Adversus Dialer

1

Add Contact to Campaign

Adds a specific contact to a specified campaign.
2

Create Lead

Creates a new lead with a specified pool and campaign.
3

Update Lead

Updates lead attributes (campaign, status, next contact time) based on a lead ID.
4

Find Lead

Finds a lead based on the ID.
5

Find User by ID

Finds a user based on their Adversus user ID.
6

Create Contact

Creates a new contact in a specified pool.
7

Update Contact

Updates an existing contact.
8

Find Contact

Looks up existing contacts in Adversus to avoid duplicates.
9

Find User by Email

Finds a user based on their email.
10

Find or Create Contact

Finds an existing contact or creates a new one if not found.

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