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9 Practical Tips for an Effective NPS Data Analysis and Reporting

Net Promoter Score® (NPS®) is usually correlated with a business’ growth...

Alex Bitca Sep 22, 2022 7 min read
9 Practical Tips for an Effective NPS Data Analysis and Reporting
The Difference Between Transactional and Relationship NPS (Updated)

The Difference Between Transactional and Relationship NPS (Updated)

Alex Bitca Aug 31, 2022 7 min read
Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Alex Bitca May 25, 2022 8 min read

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14 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

14 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

Alex Bitca May 5, 2022 19 min
The Three Leading Causes of Customer Churn

The Three Leading Causes of Customer Churn

Alex Bitca Mar 11, 2022 7 min
NPS, CSAT and CES - Customer Satisfaction Metrics to Track in 2024

NPS, CSAT and CES - Customer Satisfaction Metrics to Track in 2024

Greg Raileanu Feb 9, 2022 13 min
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The Complete Guide to Detractors - How to Turn Them into Promoters

The Complete Guide to Detractors - How to Turn Them into Promoters

Greg Raileanu Dec 4, 2019 16 min
How Retently Automated Customer Feedback Analysis Using MonkeyLearn

How Retently Automated Customer Feedback Analysis Using MonkeyLearn

Greg Raileanu Sep 13, 2018 4 min
How to Incorporate NPS Feedback into Your Product Roadmap

How to Incorporate NPS Feedback into Your Product Roadmap

Alex Bitca May 10, 2018 5 min