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Net Promoter Score
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9 Practical Tips for an Effective NPS Data Analysis and Reporting
Net Promoter Score® (NPS®) is usually correlated with a business’ growth...
Alex Bitca
Sep 22, 2022
7 min read
How to Turn NPS Feedback Into Reviews, Recommendations and Referrals
Alex Bitca
Jun 29, 2022
7 min read
Closing the Customer Feedback Loop: Turn Insights into Action
Greg Raileanu
Jun 9, 2022
10 min read
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14 Proven Tactics to Increase Your Customer Lifetime Value (CLV)
Alex Bitca
May 5, 2022
19 min
The Three Leading Causes of Customer Churn
Alex Bitca
Mar 11, 2022
7 min
7 Examples of Advocacy Marketing Strategies Used by Top Brands
Greg Raileanu
Mar 7, 2022
9 min
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NPS, CSAT and CES - Customer Satisfaction Metrics to Track in 2024
Greg Raileanu
Feb 9, 2022
13 min
The Complete Guide to Detractors - How to Turn Them into Promoters
Greg Raileanu
Dec 4, 2019
16 min
How to Create Your Customer Journey Map and Optimize the Touchpoints
Greg Raileanu
Oct 2, 2018
8 min
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