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How Retently Automated Customer Feedback Analysis Using MonkeyLearn

Our product team makes use of all possible means to get hold of actionab...

Greg Raileanu Sep 13, 2018 4 min read
How Retently Automated Customer Feedback Analysis Using MonkeyLearn
Implement NPS Surveys Into Your Customer Lifecycle Emails

Implement NPS Surveys Into Your Customer Lifecycle Emails

Alex Bitca Apr 19, 2018 5 min read
Is Your Net Promoter Score Biased?

Is Your Net Promoter Score Biased?

Alex Bitca Apr 11, 2017 4 min read

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How Mention Hacked NPS to Boost Customer Satisfaction (Case Study)

How Mention Hacked NPS to Boost Customer Satisfaction (Case Study)

Alex Bitca Oct 26, 2016 9 min
7 Deadly Sins of Customer Retention

7 Deadly Sins of Customer Retention

Alex Bitca Oct 12, 2016 6 min
How Does Typeform Boost Customer Satisfaction Using NPS (Case Study)

How Does Typeform Boost Customer Satisfaction Using NPS (Case Study)

Alex Bitca Aug 30, 2016 8 min
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Net Promoter Score as an Ultimate Growth Hacking Metric

Net Promoter Score as an Ultimate Growth Hacking Metric

Alex Bitca Jul 27, 2016 5 min
How to Make an Amazing First Impression on Every Customer

How to Make an Amazing First Impression on Every Customer

Alex Bitca Jul 14, 2016 5 min
Why Your next Employee Should Be a Customer Success Manager

Why Your next Employee Should Be a Customer Success Manager

Alex Bitca Oct 7, 2015 3 min