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Integrate Drift with Retently NPS

Sync NPS scores with Drift and trigger NPS surveys from Drift with Retently NPS. With Retently NPS & Drift Integration, you can: send an NPS survey or add contact in Retently when a conversation is started or creates or updates a contact when an NPS score is received.

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About Drift

Drift makes it easy for your customers to buy. We’re helping to reinvent modern marketing and sales using messaging.

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Drift to Retently NPS

1

New Conversation

Send an NPS survey or add contact in Retently when a conversation is started.
2

New Message

Send an NPS survey each time a new message in a conversation is received.
3

New Contact

Send an NPS survey or add contact in Retently when a new contact is created.
4

Conversation Closed

Send an NPS survey or add contact in Retently when a conversation is closed.
5

New NPS Response

Send an NPS survey or add contact in Retently when one of your NPS campaigns has a new response from a contact.
6

New Lead

Send an NPS survey or add contact in Retently when an email address is collected from a lead.
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Retently NPS to Drift

1

Create or Update Contact

Creates or updates a contact when an NPS score is received.
2

Log Event for Contact

Logs an event for a contact when an NPS score is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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