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Incorporate CX Surveys into Your SaaS Customer Journey

The key to success for SaaS companies lies in prioritizing the positive ...

Christina Sol May 3, 2023 18 min read
Incorporate CX Surveys into Your SaaS Customer Journey
The Reasons Behind Tesla’s High Net Promoter Score

The Reasons Behind Tesla’s High Net Promoter Score

Alex Bitca Mar 29, 2023 7 min read
How Airlines Use NPS to Improve Their Customer Satisfaction Ratings

How Airlines Use NPS to Improve Their Customer Satisfaction Ratings

Alex Bitca Feb 1, 2023 11 min read

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iOS 14.5: The New Frontier of Ecommerce Retention

iOS 14.5: The New Frontier of Ecommerce Retention

Alex Bitca Jan 26, 2023 8 min
The Confidence Question - What Is It & What Does It Mean for NPS?

The Confidence Question - What Is It & What Does It Mean for NPS?

Greg Raileanu May 2, 2019 8 min
How Retently Automated Customer Feedback Analysis Using MonkeyLearn

How Retently Automated Customer Feedback Analysis Using MonkeyLearn

Greg Raileanu Sep 13, 2018 4 min
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Introducing NPS2: The Next Generation NPS Methodology

Introducing NPS2: The Next Generation NPS Methodology

Greg Raileanu Jul 11, 2018 8 min
Что общего у компаний с высоким индексом NPS?

Что общего у компаний с высоким индексом NPS?

Alex Bitca Nov 4, 2016 1 min
How Mention Hacked NPS to Boost Customer Satisfaction (Case Study)

How Mention Hacked NPS to Boost Customer Satisfaction (Case Study)

Alex Bitca Oct 26, 2016 9 min