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Integrate Jitbit Helpdesk with Retently NPS

Sync NPS scores with Jitbit Helpdesk and trigger NPS surveys from Jitbit Helpdesk with Retently NPS. With Retently NPS & Jitbit Helpdesk Integration, you can: send an NPS survey or add contact in Retently when a ticket is closed or creates a new ticket in your Helpdesk when an NPS score is received.

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Jitbit Helpdesk logo

About Jitbit Helpdesk

Home of HelpDesk Ticketing system, Macro Recorder and more - Jitbit Software

Jitbit Helpdesk logo

Jitbit Helpdesk to Retently NPS

1

New Closed Ticket

Send an NPS survey or add contact in Retently when a ticket is closed.
2

New Ticket

Send an NPS survey or add contact in Retently when a new ticket is created.
Jitbit Helpdesk logo

Retently NPS to Jitbit Helpdesk

1

Create a Ticket

Creates a new ticket in your Helpdesk when an NPS score is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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