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Integrate Deskpro with Retently NPS using Zapier

Automatically import new customers to Retently and send them surveys. Create new tickets in Deskpro based on customers’ latest NPS responses.

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About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

Helpdesk illustration
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retently nps to Deskpro

Deskpro logo

Deskpro to retently nps

1

New Person

Triggers when a new person is created.

2

New Ticket

Triggers when a new ticket is created.

3

New Ticket Reply

Triggers when a ticket is answered.

1

Create Ticket

Creates a new ticket when a specific NPS score is received.

2

Add Message to Ticket

Add a new note (customer feedback) to an existing ticket.

Deskpro logo

Deskpro to retently nps

1

New Person

Triggers when a new person is created.

2

New Ticket

Triggers when a new ticket is created.

3

New Ticket Reply

Triggers when a ticket is answered.

Deskpro logo

retently nps to Deskpro

1

Create Ticket

Creates a new ticket when a specific NPS score is received.

2

Add Message to Ticket

Add a new note (customer feedback) to an existing ticket.

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Use API

Use Retently API to integrate with your web application

Our API allows you to connect Retently to your web application or an on-premise software. The API gives you the possibility to build custom integrations, workflows and scenarios using Retently OAuth.

  • List your customers from Retently
  • Get latest customer score
  • Get latest customer feedback
  • Create and update customers in Retently
  • Send transactional NPS surveys
CHECK API DOCUMENTATION