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We help B2B companies redefine Customer Experience

Capture, analyze & act on every signal across the customer journey

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We help B2B companies redefine Customer Experience
Cross-Channel Feedback
Cross-Channel Feedback

Combine email, web pop-ups and messengers to reach your customers on the channels they're most likely to engage.

Automation & Routing
Automation & Routing

Easily automate follow-up and deliver personalized experiences.

Greater Response Rate
Greater Response Rate

Ensure a greater response rate by using reliable tech tools and A/B testing customer engagement variations.

Segmentation
Segmentation

Segment your audience and create personalized experiences using real-time data.

Integrations
Integrations

Leverage integrations, from Slack to Salesforce, making it easy to drive personalized experiences and share the data across teams and platforms.

Benchmarks
Benchmarks

Compare CX results with average data for your industry and learn where you stand among the competition.

Sentiment
Sentiment

Carry out omni-channel surveys to capture how customers feel about their product experience.

Engagement
Engagement

Dive into analytics to understand what customers are doing across their product journey.

Feedback
Feedback

Incorporate the voice of the customer into your product roadmap. Prioritize and share the data across teams and platforms.

Segmentation
Segmentation

Segment your audience and create personalized experiences using real-time data.

Integrations
Integrations

Leverage integrations, from Slack to Salesforce, making it easy to drive personalized experiences and share the data across teams and platforms.

Benchmarks
Benchmarks

Compare CX results with average data for your industry and learn where you stand among the competition.

LISTEN

Capture Every Signal

Collect valuable experience data - NPS, CSAT, and CES feedback - across all channels at critical customer journey touchpoints.

understand

Analyze & Predict

Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Predict & prioritize the opportunities. Share those insights across your teams.

ACT

Drive Experiences

Shape experiences as they happen and close the loop on critical feedback. Drive personalized experiences with real-time data and holistic instruments.

Retently Integrations

Integrations with the tools your team uses everyday.

Explore Integrations
Retently Integrations

1,000+ of the world’s best brands have turned to Retently

Chargify
Zyte
Splitit
Vtex
Suki
Webpros
All Customer Stories

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Get started with the world’s most trusted CX software, in days, not months.

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