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Integrate Shopify with Retently CX using Zapier

Whenever a customer places a new order in Shopify, import the customer to Retently and send them a transactional NPS survey.

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About Shopify

We’re not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person.

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Shopify to Retently NPS

1

New Product

Send an NPS survey or add contact in Retently when a new product is added to your Shopify store.
2

New Abandoned Cart

Send an NPS survey or add contact in Retently whenever a cart is abandoned (only open carts) (with line item support).
3

New Customer

Send an NPS survey or add contact in Retently when a new customer is added to your Shopify account.
4

New Paid Order

Send an NPS survey or add contact in Retently whenever a new purchase is paid. You can choose a different order status like pending or refunded (with line item support).
5

Updated Order

Send an NPS survey or add contact in Retently when an order is updated (with line item support).
6

New Cancelled Order

Send an NPS survey or add contact in Retently whenever a order is cancelled (with line item support).
7

New Order

Send an NPS survey or add contact in Retently when a new purchase is made (only open orders) (with line item support).
8

New Order (Any Status)

Send an NPS survey or add contact in Retently when a new purchase is made (of any order status).
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Retently NPS to Shopify

1

Create Customer

Creates a new customer.
2

Update Customer

Updates an existing customer. Can update data selectively.
3

Create Order

Creates a new order (with line item support).
4

Update Product

Updates an existing product. Replaces only data that is set.

Popular Zaps

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Add new Shopify customers to Retently and survey them

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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