Integrate Caplena with Retently
Automatically analyze open-ended responses from NPS/CSAT/CES surveys in Retently using Caplena's tools to derive actionable insights, enabling businesses to better understand customer sentiment and improve customer experience strategies.
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About Caplena
Caplena provides tools for automated analysis of free-text data, allowing users to derive insights from customer feedback, social media posts, and reviews.
Caplena to Retently
New Projects
Triggers when a new project is added.
Retently to Caplena
Append Row to Project
Adds a row to an existing project and returns the IDs of the created rows.Find or Create Project
Identifies the project you want to work with.Create Project
Creates a project with one or more questions.Find Project
Identifies the project you want to work with.Related blog posts
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