Kustomer customer satisfaction
surveys
Trigger surveys following customer support interactions and ticket resolutions, collect and analyze your customer feedback in Retently.
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Send post-interaction
CSAT surveys
Automatically trigger surveys when customer interactions are completed in Kustomer.
Measure customer satisfaction with your support team and identify opportunities for service improvement.
Track and improve customer satisfaction
Use Retently to get a constant pulse on your customer satisfaction and gain an accurate understanding of how your support is perceived.
Uncover areas that require improvements or strengths that put you ahead of your competition.
Close the feedback loop
Send survey reminders and automatically trigger personalized autoresponders based on the received survey score and feedback.
Follow up with unsatisfied customers to learn more about their support experience and improve your service quality.
Sync customer data
Automatically sync customer information between Kustomer and Retently.
Enrich customer profiles with satisfaction data to provide better, more personalized support.
Use feedback insights to understand customer behavior and improve service delivery.
Integrate code-free, no developers required
Integrate Kustomer and Retently quickly and hassle-free!
The integration is code-free and doesn't require developers - just authorize your Kustomer account.
Connect your
Kustomer account
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