Chargebee customer satisfaction surveys

Send transactional surveys triggered by Chargebee events, and collect and analyze customer feedback in Retently.

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Chargebee customer satisfaction surveys

Track and improve customer satisfaction

Use Retently to get a constant pulse on your customer satisfaction and gain an accurate understanding of how your company, product, or service is perceived.

Uncover areas that require improvements or strengths that put you ahead of your competition.

Send surveys triggered
by Chargebee events

Add a Retently webhook link in Chargebee send transactional surveys when customers match specific events. You can survey customers when they start a trial, upgrade or cancel their subscription.

Adjust the survey schedule to sample your audience, delay, or throttle surveys to avoid over-surveying customers.

Send automated, personalized surveys

Send customized and highly personalized email surveys to your Chargebee customers.

Automatically follow-up or send reminder surveys to the ones who did not provide feedback.

Close the feedback loop

Send survey reminders and automatically trigger personalized autoresponders based on the received survey score and feedback.

Follow up with unsatisfied customers to learn more about the challenges they’re facing, or invite Promoters to your referral program.

Integrate code-free, no developers required

Integrate Chargebee and Retently quickly and hassle-free!

The integration setup is code-free and doesn’t require developers. Just add a Retently webhook link to Chargebee.

Survey your
Chargebee contacts

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Survey your Chargebee contacts