Build loyalty and lasting relationships across the entire customer journey
Combine feedback with product analytics, build products that customers love
Extract meaningful insights from customer feedback using text and sentiment analysis
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Software & SaaS
Technology & Services
Logistics & Transport
Ecommerce & Retail
Telecom & Media
NPS Benchmarks (2022)
CSAT Benchmarks (2022)
Understand Customer Feedback at Scale
Turn feedback into actionable insights.
Use machine and human learning to automatically analyze and process text feedback.
Easily understand what matters most to your customers and what you can do about it.
Extract meaningful insights from customer feedback using sentiment analysis.
Track significant shifts in customer sentiment over time.
Uncover Key Drivers
Automatically spot existing matters of concern and predict potential trends in customer behaviour.
Get Smarter Analytics
Sort out the conglomerate of customer data and feedback to surface patterns deserving attention.
Build on the conclusions/results to take informed decisions.
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Get started with the world’s most trusted CX software, in days, not months.
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