Understand Customer Feedback at Scale

Turn feedback into actionable insights.

Understand Customer Feedback at Scale
Analyze Feedback

Analyze Feedback

Use machine and human learning to automatically analyze and process text feedback.

Easily understand what matters most to your customers and what you can do about it.

Interpret Emotions

Extract meaningful insights from customer feedback using sentiment analysis.

Track significant shifts in customer sentiment over time.

Interpret Emotions
Uncover Key Drivers

Uncover Key Drivers

Automatically spot existing matters of concern and predict potential trends in customer behaviour.

Get Smarter Analytics

Sort out the conglomerate of customer data and feedback to surface patterns deserving attention.

Build on the conclusions/results to take informed decisions.

Get Smarter Analytics

Start your free 7-day trial

Get started with the world’s most trusted CX software, in days, not months.

Try Retently 7 days for free