Blog on Net Promoter Score (NPS) and Customer Success - Page 4 of 8

Closing the Customer Feedback Loop: Turn Insights into Action

“It’s not the score that matters; it’s what you do with...

by Grigore June 4, 2018 6 min read

Closing the Customer Feedback Loop: Turn Insights into Action

Closing the Customer Feedback Loop: Turn Insights into Action

How to Incorporate NPS Feedback into Your Product Roadmap

How to Incorporate NPS Feedback into Your Product Roadmap

by Alex May 10, 2018 5 min read

How to Incorporate NPS Feedback into Your Product Roadmap

Implement NPS Surveys Into Your Customer Lifecycle Emails

Implement NPS Surveys Into Your Customer Lifecycle Emails

by Alex April 19, 2018 5 min read

Implement NPS Surveys Into Your Customer Lifecycle Emails

Should You Consider The Scores From Mistaken Signups In Your NPS?

Should You Consider The Scores From Mistaken Signups In Your NPS?

by Alex April 4, 2018 6 min read

Should You Consider The Scores From Mistaken Signups In Your NPS?

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

by Alex March 22, 2018 5 min read

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

NPS vs. Social Media For Market Research

NPS vs. Social Media For Market Research

by Alex March 6, 2018 5 min read

NPS vs. Social Media For Market Research

Implementing Net Promoter Score (NPS) in eCommerce – Best Practices

Implementing Net Promoter Score (NPS) in eCommerce – Best Practices

by Alex January 20, 2018 4 min read

Implementing Net Promoter Score (NPS) in eCommerce – Best Practices

A Guide to NPS for Brand Management and Customer Success Consultants

by Alex December 14, 2017 4 min read

Is the Net Promoter Score Metric Outdated?

Is the Net Promoter Score Metric Outdated?

by Alex November 29, 2017 5 min read

Is the Net Promoter Score Metric Outdated?