Blog on Net Promoter Score (NPS) and Customer Success - Page 4 of 9

12 Great NPS Survey Question and Response Templates (2018 Update)

There’s much more to an NPS® survey than just the quantitative rating cu...

by Grigore July 3, 2018 8 min read

12 Great NPS Survey Question and Response Templates (2018 Update)

12 Great NPS Survey Question and Response Templates (2018 Update)

Should You Use NPS For Your Exit Survey?

Should You Use NPS For Your Exit Survey?

by Alex June 13, 2018 5 min read

Should You Use NPS For Your Exit Survey?

Closing the Customer Feedback Loop: Turn Insights into Action

Closing the Customer Feedback Loop: Turn Insights into Action

by Grigore June 4, 2018 6 min read

Closing the Customer Feedback Loop: Turn Insights into Action

How to Incorporate NPS Feedback into Your Product Roadmap

How to Incorporate NPS Feedback into Your Product Roadmap

by Alex May 10, 2018 5 min read

How to Incorporate NPS Feedback into Your Product Roadmap

Implement NPS Surveys Into Your Customer Lifecycle Emails

Implement NPS Surveys Into Your Customer Lifecycle Emails

by Alex April 19, 2018 5 min read

Implement NPS Surveys Into Your Customer Lifecycle Emails

Should You Consider The Scores From Mistaken Signups In Your NPS?

Should You Consider The Scores From Mistaken Signups In Your NPS?

by Alex April 4, 2018 6 min read

Should You Consider The Scores From Mistaken Signups In Your NPS?

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

by Alex March 22, 2018 5 min read

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

NPS vs. Social Media For Market Research

NPS vs. Social Media For Market Research

by Alex March 6, 2018 5 min read

NPS vs. Social Media For Market Research

Implementing Net Promoter Score (NPS) in eCommerce – Best Practices

Implementing Net Promoter Score (NPS) in eCommerce – Best Practices

by Alex January 20, 2018 4 min read

Implementing Net Promoter Score (NPS) in eCommerce – Best Practices