Integrate Ideta with Retently
Use Ideta to trigger NPS/CSAT surveys after a customer interacts with a chatbot for support or completes a workflow, and automate the tagging of responses based on interaction type to improve customer service strategies.
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About Ideta
Ideta facilitates the connection of chatbots to other applications and allows the automation of workflows. It enables fetching responses from a website and triggers complex operational workflows.
Ideta to Retently
1
Send Collected Data From Chatbot
Triggers when data is sent from your chatbot.Retently to Ideta
1
Trigger a Workflow
Builds any complex operations and connects it to Zapier.2
Fetch Answer
Fetches an answer from your website and provided documents.
Greg Raileanu
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