Integrate Firebase / Firestore with Retently

Use Firebase to trigger NPS/CSAT surveys after significant app interactions or support resolutions, sync customer data to maintain accurate profiles in Retently, and utilize survey responses to enhance app features or customer support strategies.

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About Firebase / Firestore

Firebase Realtime Database and Google Cloud Firestore are flexible databases that allow storage and synchronization of app data globally, enabling efficient data management and retrieval.

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Firebase / Firestore to Retently

1

New Child Object in a Firebase Realtime Database

Triggers when a new child object is discovered within a specific path.
2

New Document Within a Firestore Collection

Triggers when a new document is created within a Firestore collection.
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Retently to Firebase / Firestore

1

Create or Replace Firebase Realtime Database Record

Creates or replaces a child object within your Firebase Realtime Database.
2

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.
3

Find Cloud Firestore Document

Finds a document using a custom query.
4

Create Cloud Firestore Document

Creates a new document within a Cloud Firestore collection.
5

Find Firebase Realtime Database Record

Finds a child object using a custom query that you provide.

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