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Integrate Firebase with Retently NPS

Sync NPS data with Firebase when new survey rating and feedback is received.

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About Firebase

Firebase Realtime Database and Google Cloud Firestore are flexible databases that give you the ability to easily store and sync app data at global scale.

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Firebase to Retently NPS

We don't have any actions yet for Firebase, but we're working on it!
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Retently NPS to Firebase

1

Create Child Record

Add a new record to Firebase using the push() API (firebase.com/docs/javascript/firebase/push.html) when an NPS score is received.
2

Update/Set record by ID

Calls update() on the path provided. Will create the record if it does not already exist or update it if it does when an NPS score is received.
3

Delete record by ID

Remove a record from Firebase when an NPS score is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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