Integrate Exercise.com with Retently

Trigger NPS/CSAT surveys after client sessions or program completions, sync client profiles and feedback data to improve service offerings and client retention strategies.

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About Exercise.com

Exercise.com is a platform that provides tools for fitness trainers to manage their client relationships and online operations. It includes features for client management, scheduling, and payment processing.

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Exercise.com to Retently

1

Abandoned Cart

Triggers when a user begins the checkout process and does not complete it after 10 minutes.
2

New Credit Card Declined

Triggers when a customer's card is declined.
3

Charge Attempted

Triggers when a user tries to make a purchase.
4

Client Tag Removed

Triggers when a tag is removed from a client.
5

New Appointment

Triggers when a new appointment is created.
6

New Client

Triggers when a new client is created.
7

New Billing Period for Group Member

Triggers when a group member reaches a new billing period.
8

Started Plan

Triggers when a user starts a plan.
9

Session Booked

Triggers when a user books a session.
10

User Tag Added

Triggers when a tag is added to a user.
11

New Workout Plan Created

Triggers when a new workout plan is created.
12

Added to Group

Triggers when a user is added to any group.
13

New Credit Card Success

Triggers when a credit card is successfully charged.
14

Client Tag Added

Triggers when a tag is added to a client.
15

Finished Plan

Triggers when a user finishes a plan that requires logging.
16

New Account

Triggers when a new account is created.
17

New Assessment

Triggers when a new assessment is submitted.
18

New Paid Group Member

Triggers when a new group member joins.
19

Removed From Group

Triggers when a user is removed from any group.
20

New Subscription Downgraded

Triggers when a subscription is cancelled.
21

New Plan Purchased

Triggers when a user purchases a plan.
22

User Tag Removed

Triggers when a tag is removed from a user.
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Retently to Exercise.com

1

List Groups

Polls all of the trainers groups.
2

Invite Client

Invites a new client to join your Exercise.com account.
3

Freeze/Unfreeze User

Freezes or unfreezes the user account on your platform.
4

Log Measurement

Logs a measurement for a user.
5

Remove From Group

Removes a user from a group.
6

Tag Client

Tags a client with the given tag.
7

Find Client

Finds an existing client.
8

Find or Create Client

Finds an existing client.
9

Add to Group

Adds a user to a group.
10

Create User

Creates a new user account.
11

Get HubSpot User Info

Retrieves HubSpot information.
12

Remove Client Tag

Removes the given tags from a client.
13

Remove User Tag

Removes the given tags from a user.
14

Tag User

Tags a user with the given tag.
15

Find User

Finds an existing user.
16

Find or Create User

Finds an existing user.

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