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Integrate JIRA with Retently NPS

Sync NPS scores with JIRA and trigger NPS surveys from JIRA with Retently NPS. With Retently NPS & JIRA Integration, you can: send an NPS survey or add contact in Retently when you add a new priority or attaches a file to an existing (or newly created) Jira issue when an NPS score is received.

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About JIRA

Jira is a bug and issue tracking software tool that allows software developers to manage product development and build better software.

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JIRA to Retently NPS

1

New Priority

Send an NPS survey or add contact in Retently when you add a new priority.
2

New Issue (Via JQL)

Send an NPS survey or add contact in Retently when a new issue is added that matches some JQL.
3

New Project

Send an NPS survey or add contact in Retently when a project is added.
4

New Issue Type

Send an NPS survey or add contact in Retently when you add a new issue type.
5

Updated Issue

Send an NPS survey or add contact in Retently when an issue is updated.
6

New Issue

Send an NPS survey or add contact in Retently when you add an issue to a project of your selection.
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Retently NPS to JIRA

1

Update Issue

Updates an existing issue when new NPS feedback is received.
2

Create Issue

Create a new issue, select your own project and issue type when a new NPS response is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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